CheckAlive Privacy Policy

1. Overview

CheckAlive is a mobile application designed to help users confirm that they are safe through scheduled check-ins and to notify trusted contacts when configured alerts are triggered. This Privacy Policy explains how CheckAlive collects, uses, stores, and shares user and device data.

2. Data We Collect

Depending on how you use the app, CheckAlive may collect the following data:

• Account data, such as phone number, optional email address, first name, last name, account status, time zone, and authentication information.
• Trusted contact data, such as the name, phone number, optional email address, consent status, and permissions of contacts you add.
• Check-in data, such as schedules, active days, time ranges, response deadlines, missed check-ins, responses, response methods, and check-in history.
• Alert data, such as alert reasons, alert status, notification recipients, notification type, notification status, timestamps, and delivery errors.
• Location data, such as latitude, longitude, approximate accuracy, and recording time, when location-related features are enabled or used.
• Device and technical data required to operate the app, including network connectivity and standard server logs generated when the app communicates with our services.

3. How We Use Data

We use data to:

• Create, authenticate, and maintain user accounts.
• Schedule and manage check-ins according to user preferences.
• Record check-in responses, missed check-ins, and alert history.
• Notify selected trusted contacts when an alert is triggered.
• Display app content and synchronize data between the mobile app and our backend services.
• Maintain security, prevent abuse, troubleshoot issues, and improve reliability.
• Comply with legal obligations where applicable.

4. How Data Is Shared

CheckAlive does not sell personal data. We share data only when needed to provide the app, comply with the law, or protect users and the service.

• Trusted contacts may receive information related to alerts you configured, such as the fact that a check-in was missed and the contact details needed to respond.
• Service providers may process data for hosting, database, notification, delivery, logging, security, or infrastructure purposes.
• Legal or safety recipients may receive data if required by law, legal process, or to protect rights, safety, and security.

5. Sensitive Data and Permissions

CheckAlive may process sensitive user data, including contact-related information, safety-related check-in activity, and location data if location features are enabled. The app uses internet access to communicate with CheckAlive services. The app should request device permissions only when they are necessary for the selected feature.

6. Data Retention

We keep personal data for as long as needed to provide the app, maintain account history, comply with legal obligations, resolve disputes, and enforce agreements. Users may request deletion of their account or personal data, subject to legal and security retention requirements.

7. Security

We use reasonable technical and organizational safeguards to protect personal data. No method of transmission or storage is completely secure, but we work to protect data against unauthorized access, loss, misuse, and alteration.

8. Children

CheckAlive is not intended for children. We do not knowingly collect personal data from children. If you believe a child has provided personal data, contact us so that we can take appropriate action.

9. User Choices and Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to the processing of your personal data. You can also manage trusted contacts and check-in schedules in the app. You can request account deletion from the app or by following the instructions on the CheckAlive account deletion page. For privacy requests, use the developer contact details provided on the app store listing or within the app.

10. International Access

The app and its services may be accessed from different countries. By using CheckAlive, you understand that data may be processed in countries where our service providers or infrastructure are located, subject to applicable data protection requirements.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date on this page. Continued use of CheckAlive after an update means the revised policy applies.